- Contractors working for government/large organisations must submit OHS documents for pre-approval
- Level of detail required by government/large organisations can be high
- Contractors can find preparing the documents, frustrating, difficult & time consuming
- The client can also find the process frustrating & time consuming
- Contract pre-start difficulties can mean a bad start to a working relationship
- Custodian Safety Services have the capabilities to prepare documents to what’s required of a fee for service basis
- Custodian Safety Services have helped a number of contractors, often by referral via the large contractor, achieve document compliance and start the client off with a healthy working relationship.
- This is a win/win scenario for all parties and we will continue to learn and develop this service offering in the future based on our experiences and strive to maintain our high level of success rate in the future.
- All employers have a responsibility to ensure their employees have safe access to work, safe equipment to work with and a safe system of work.
- Where a builder or contractor is also a person in control of a business and undertaking (PCBU) they may have the responsibility for the safety of other company employees
- While these issues are placed at the forefront of importance at contract commencement they often become less of a priority as the project progresses, schedules get busy and resources are stretched.
- having a competent person available to regularly check and inspect that safe access to work, safe equipment to work with and a safe system of work are in place becomes even more of a challenge.
- Custodian Safety Services have the technical capability to regularly check and inspect that safe access to work, safe equipment to work with and a safe system of work are in place.
- Our clients have found the reports beneficial and value a ‘fresh pair of eyes’ and have found that they can manage OHS across a larger area.
- We will continue to pitch and develop this service offering in the future based on feedback received and our own experiences.
- Being compliant is hard work
- Many business owners & managers are forced to make decisions on what areas of the business receive resources and what don’t.
- Many companies acknowledge the importance of OHS but often don’t have the skills, expertise or time to manage the area sufficiently.
- Custodian Safety Services has the technical capabilities to assist with the management of OHS within organisations.
- Custodian Safety Services provide free company OHS assessments (Gap Analysis), absorb the cost of 1 hour no obligation consultations, have quick job turnaround and guarantee all of our work meets current legislation and standards.
- Custodian Safety Services have assisted companies in multiple industries to date that include commercial construction, rail, telecommunications & waste & recycling.
- Many companies have asked us to continue to develop there OHS systems which is always a good indicator of how successful our work has been.
- We will endeavour to develop the services offered and fee structure based on experiences and we will continue presents the services to companies who we feel would benefit most.
Placing your company’s OHS management into the wrong hands can lead to accident’s resulting in injury and/or property damage, inconvenient and avoidable work stoppages and contract delays where clients expect a high level of compliance from contractors. It pays to do your due diligence when choosing an OHS consultancy. Within this article we discuss 4 critical components in choosing the right OHS consultant for your business.
1. Reputation & Quality of Work
Outsourcing your OHS management may have a lot of benefits, but it can also be a significant risk if not put into the right hands. You want an OHS consultancy whom can deliver what’s required with a high level of quality and whom you can trust and establish a long term relationship with. The types of questions you may want to ask include:
- Do they have any solid client references from other similar sized clients like you?
- What success stories can they share?
- What industries do they get majority of their business from?
- What areas do they specialise in?
2. Customer Service & Support
Customer service during the purchase phase is paramount and all good professional service providers will assist in the planning, development, training, trouble shooting, maintenance and upgrading of a service. You should expect to receive a detailed proposal in writing for large jobs or a quotation in writing for smaller jobs. The types of questions that should be answered in the proposal/quotation prior to project completion include:
- Job Delivery Time frame
- Fixed Fee Guarantee
- Professional Indemnity & Insurance
- Conflicts of Interest
3. Pricing & Fee Structures
In the OHS consulting services industry it is common place for OHS service providers to charge ‘day rates’ without giving an accurate assessment of how long (or short) a job might be. This ‘open cheque book’ type of fee structure has turned many businesses away from using OHS consultants in the past as they experienced job over runs and often pay far in excess that what was originally forecast. The types of questions you may want to ask include:
- Do you provide a fixed all inclusive job proposal/quotation?
- Can you set and guarantee a job completion date?
- Do you take on jobs under $500 in value?
4. Responsiveness & Dependability
Business moves fast. With that you need to have professional service providers such as accountants, IT and finance brokers to be both responsive and dependable. OHS consulting is no different and you need a provider that can solve your issue or assist your efforts when the time arises in the quality expected from a professional service provider.
Posted by: Cathal Uniacke – firstname.lastname@example.org